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Dataclinic offer four levels of service:
• Standard = 5 to 10 working days
• Priority = 2 to 4 working days
• Emergency = 1 to 2 working days - A technician is dedicated to a same day recovery
• Emergency Call-Out - A technician will attend your site
You decide the level of urgency based on the importance and impact the return of your data will have on you and your business.
Data Clinic customer services will execute on these imperatives and provide progress updates throughout our processes.
We will arrange a secure courier to collect from your address and deliver to our laboratory.
Once completed and payment terms agreed we swiftly return your data to you.
Where necessary we will provide telephone or on-site assistance to get you up and running.
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